Frequently Asked Questions
Look here for answers to frequently asked questions about Starlink rental.
How do I rent a Starlink?
Have a look at our rental page for pricing and details. Then fill out the form to get in touch with us.
Should I rent from CascadiaLink or just buy my own? It seems like buying might be cheaper.
This is a decision only you can make. My advice: If you are only going to use Starlink 1-2 times per year, consider renting from CascadiaLink. It’s easy: you pick it up, use it, and then drop it off. Or we can ship it to you. You don’t have to worry about your plan or your data usage, or where you’re going to keep the hardware.
That said, if you do expect to use the Starlink often, you might consider buying one. Feel free to reach out to us and we can help you choose the best one.
If you choose to buy directly from Starlink, you can use our referral code. If you buy with this code, you get a free month of service (and so do we!):
Starlink Referral Link
How do I setup the Starlink dish?
Starlink is designed to be easy to set up. Simply remove the dish from its case and plug it into power. Be sure you can see the sky! Trees, nearby mountains, or any obstructions between the dish and the sky can cause problems. After a few minutes, the wifi should start working. Speeds increase after about an hour.
Want to be absolutely sure you stay connected? Talk to us about our delivery and setup services.
See how easy it is to set up on the video below on this page.
Where does Starlink work?
Our Starlink dishes work anywhere in North America, including Alaska, Hawaii, Canada, and Mexico. The only requirement is a clear view of the sky.
What’s the wifi range?
You can expect to connect to the wifi from about 100 feet away. But this can vary depending on your terrain. Hills, trees, and other objects can reduce your range. If you need to cover a large area, talk to us about using a wifi extender.
I want to use the Starlink dish in an area that has tree cover. How well will it work for me?
The clearer the sky, the better. If you have about 110° of clear sky above you, you can expect a connection sufficient for voice or video calls. If you have some obstructions, the internet will still work, but you may experience occasional dropouts. Live calls may not work well, but you can still expect web browsing and video streaming to work reasonably well.
How much power does the Starlink dish use?
The Starlink dish uses about 25 watts on average, unless you are in an area with snow. When snow accumulates on the dish, the built-in heater will melt the snow, using more power.
If you will be in a location with no power or limited power, talk to us about your options. We can get you set up with a battery or a generator to make sure you stay connected.
How big is the Starlink dish? Can I carry it on a plane?
The Starlink Mini comes in a carrying case that measures 17″ x 14″ x 6″ and weighs about nine pounds.
The older, Gen 2 Starlink is heavier and is not recommended for shipping or air travel.
Do I need the Starlink app for my phone?
You can optionally install the Starlink app on your phone. This gives you interesting statistics and allows you to see if there are any obstructions between the dish and the satellites. It will also help you optimally align the Starlink. However, it is not required. To connect to the internet, all you have to do is plug the dish in and connect to the wifi network.
See the video below to learn how to use the Starlink App.